An Adobe ID is a free personalized user account that enables customers to fully use Adobe products they acquire as well as other offers. The login consists of the user name – the user’s email address – and a password of the user’s choosing. In the member area, products can be purchased, updates and test versions downloaded, special tutorials watched, and acquired programs registered. When an Adobe ID is registered, the user has access to all Adobe services and web domains, including Photoshop.com, Adobe TV, online communities and the online store. In addition, the user can obtain support and participate in forums and events.

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Adobe registration makes it easier for the user to buy products sold in the store, as the user’s data automatically appears in the order form. Also, via personal identification all of the products that have been acquired and registered by the customer are listed and can be clearly assigned to the member via the serial number. In the event of a hard drive crash, it serves as proof of purchased software, which can then be reinstalled. Another important advantage of registering products with an Adobe ID: support staff can be contacted if the member has technical questions or problems. This service is offered only with registered products. Normally, the customer enters his or her ID when purchasing or registering a product. While this registration used to be voluntary, starting with the Creative Suite 6 version it became mandatory for every license holder. If the person does not enter his or her Adobe ID, the software loses its functionality after seven days.